Mercure Pangkalan Bun

Clean, modern, and spacious. Very friendly staff. Very fast laundry service. Only about 15 minutes from the airport and around 20 minutes to the port where boats depart for the national park.

Lovely hotel - very clean, spacious rooms with a comfortable bed and pillow. We loved the 2pm check in which is earlier than most hotels - we were desperate for a good shower after being in the national park for 3 days! Great selection of food for breakfast, both western and Indonesian. We also ate at the restaurant for dinner and they accommodated our slight meal changes. All the staff were very friendly and helpful. It's a great idea to have a name badge telling you they speak English so you know who you can converse easily with. Big thanks to Tedi who went out of his way to help us when our flight was delayed, which meant we were going to miss our connecting flight. He rang both airlines to find out information and booked us a hotel with airport transfer in Jakarta. He was incredibly helpful - thank you Tedi.

V clean comfortable nice rooms V helpful staff Comfy bed And staff were so so helpful our son left his iPad behind and they forwarded to our next stop - so grateful

Pangkalan Bun is an extremely small and sleepy town. If you are looking for a new and sleek hotel with modern amenities, there is no other competition.

The hotel and room was beautiful. The pool was very nice also. Breakfast was very varied and nice. The staff were also super kind