Mercure Pangkalan Bun

Lovely hotel - very clean, spacious rooms with a comfortable bed and pillow. We loved the 2pm check in which is earlier than most hotels - we were desperate for a good shower after being in the national park for 3 days! Great selection of food for breakfast, both western and Indonesian. We also ate at the restaurant for dinner and they accommodated our slight meal changes. All the staff were very friendly and helpful. It's a great idea to have a name badge telling you they speak English so you know who you can converse easily with. Big thanks to Tedi who went out of his way to help us when our flight was delayed, which meant we were going to miss our connecting flight. He rang both airlines to find out information and booked us a hotel with airport transfer in Jakarta. He was incredibly helpful - thank you Tedi.

Excellent hotel and staff trying very hard! Breakfast buffet had excellent selections. Special mention in the restaurant to Feby, Ady and Eric. They all went out of their way to make our dining experiences memorable. Very clean rooms and facilities.

Amazing decoration, newly build and fresh hotel. The room was spacious and with nice view over the city. Very confortable bed. Very clean and fresh! I loved the breakfast buffee with a wide selection of traditional dishes but also international breakfast choices.

Fabulous food we loved the Javanese buffet which was prepared the evening we arrived the Head Chef Denny( no sure of the name) was extremely welcoming and helpful introducing us to the regional dishes.

A really nice hotel, the pool area was really nice. The rooms were comfortable and spacious. The staff were accommodating and helpful in any of our queries. Easy to get to the airport with the hotel transfer